DES MOINES, Iowa — The Des Moines Police Department says scammers are continuing “aggressive efforts” and share best protection practices with Iowans.

Des Moines Police say victims have lost $20 million across the state. While in Des Moines, residents lost more than $480,000 to scammers in 2024.

According to authorities, scammers place fraudulent phone calls identifying themselves as law enforcement officers (police officers, deputy sheriffs, special agents) claiming a warrant is out for their arrest.

DMPD says scammers may claim the “warrant” is an unpaid fine or failure to appear for jury duty. The caller then demands immediate payment for the “fine” or they say you will be arrested.

Authorities say in several recent cases; the caller directs the victim to a cryptocurrency ATM machine to deposit cash. In a recent incident, the victim was directed to a cryptocurrency ATM machine which the caller said was a “Law Enforcement Service Kiosk.”

On Wednesday, Iowa Attorney General Brenna Bird announced lawsuits against two companies who allegedly scammed Iowans, costing them $20 million.

Police say callers are often aggressive and push victims to act quickly and can sound very authentic and convincing.

In a post on X, Des Moines Police posted an audio message, in a phone call the scammer says they are from the Polk County Sheriff’s Department and that the caller needs to call back due to an urgent matter.

The Des Moines Police Department says it’s important to know that they will never call you to demand payment for fine or warrants.

Police says it’s important to remember that scammers can make an incoming call look legitimate. If you receive a scammer, police say to not engage the scammer, hang up the phone, and then call the police.

If you receive a call and are concerned about the legitimacy of the warrant, DMPD encourages you to call 515-283-4811 and speak with an officer.